Arabic · Beginnerأُرِيدُ اسْتِلَامَ طَرْدِي مِنْ فَضْلِكI want to pick up my package, please.

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00:00Intro
Hello Layla! How are you today?
Hello Karim! I am fine and very happy. How are you?
I am great! I am waiting for something nice in the mail.
Did you order something new on the internet?
Yes, I ordered a new coffee grinder! And a message arrived asking me to pick up the box.
Hahaha, did you order a grinder because you drink ten cups a day?
No, Layla! Only two cups, but I always love fresh coffee.
That is great! Picking up packages is an important daily matter for all people.
Right, when we go to the post office, we need simple and clear phrases.
Exactly! And today we learn together six essential phrases for this daily situation.
What are the six phrases, Layla?
The first phrase is to request pickup: أُرِيدُ اسْتِلَامَ طَرْدِي مِنْ فَضْلِك.
And the second phrase is to provide the shipment number: هٰذَا هُوَ رَقْمُ التَّتَبُّع.
And the third phrase is to show the ID: تَفَضَّلْ، هٰذِهِ بِطَاقَتِي الشَّخْصِيَّة.
And the fourth phrase is to ask about signing: أَيْنَ أُوَقِّعُ مِنْ فَضْلِك؟
And the fifth phrase is to confirm payment: هَلْ أَدْفَعُ شَيْئًا الْآن؟
And the sixth phrase is to offer thanks: شُكْرًا جَزِيلًا عَلَى الْمُسَاعَدَة.
Wonderful and very easy phrases! Did you go yesterday to pick up your package, Karim?
Yes, I went after work, and it was a pleasant experience.
That is great! In the next story segment, we listen to Karim's story at the post office.
I arrived at the post office in the city center in the afternoon.
How was the place when you entered?
The office was organized and bright, with clear blue signs.
Did you take a queue number at the door?
Yes, I pulled a queue slip, and my number was fourteen.
Did you wait a long time in the hall?
No, I sat for only five minutes, then the clerk opened counter number three.
What did you say to the clerk when you stood before him?
I smiled and said to him: أُرِيدُ اسْتِلَامَ طَرْدِي مِنْ فَضْلِك.
This is an excellent and very polite start!
The clerk asked me about the shipment information, so I showed him my phone and said: هٰذَا هُوَ رَقْمُ التَّتَبُّع.
Of course, the tracking number helps in finding the box quickly.
Then he asked me to verify my name, so I said to him: تَفَضَّلْ، هٰذِهِ بِطَاقَتِي الشَّخْصِيَّة.
The ID card is necessary to protect your package from getting lost.
The clerk entered the storage room, and brought a sturdy brown box.
What a wonderful feeling when you see your box!
The clerk placed a small device in front of me, so I asked him: أَيْنَ أُوَقِّعُ مِنْ فَضْلِك؟
You signed with the electronic pen, didn't you?
Yes, I signed easily, then I asked him: هَلْ أَدْفَعُ شَيْئًا الْآن؟
And what was the clerk's answer?
He smiled and said: Everything is prepaid, no fees today.
That is very happy news!
I took the box and said to him: شُكْرًا جَزِيلًا عَلَى الْمُسَاعَدَة.
Very wonderful! You used all the phrases in their proper place.
And you Layla, do you have a story with picking up packages?
Yes, I went yesterday to pick up a gift for my mother from the nearby delivery center.
I prefer the post office, but neighborhood delivery centers are fast too.
True, because they are close to homes and open in the evening.
That is great! In the next story segment, we listen to Layla's story at the delivery center.
My aunt sent from another city a ceramic cups set for my mother.
A wonderful gift! Where did you go to pick up the box?
I went in the morning to the delivery shop in our old neighborhood.
How was the shop from the inside?
The boxes were arranged on high metal shelves.
And did you find the clerk behind the desk?
Yes, I approached her politely and said: أُرِيدُ اسْتِلَامَ طَرْدِي مِنْ فَضْلِك.
And did she ask you for the tracking number?
Yes, I opened the message on my phone and said: هٰذَا هُوَ رَقْمُ التَّتَبُّع.
Did she search for the name on the computer?
Yes, and she asked for my card, so I said: تَفَضَّلْ، هٰذِهِ بِطَاقَتِي الشَّخْصِيَّة.
A very important step to verify the recipient!
The clerk brought a box with a red sticker that reads fragile.
Was the box intact and safe?
Yes, it was intact, so she gave me a paper and pen, and I asked her: أَيْنَ أُوَقِّعُ مِنْ فَضْلِك؟
She pointed to the last line on the paper, right?
Exactly! And after signing I asked her: هَلْ أَدْفَعُ شَيْئًا الْآن؟
Were there local service fees?
I paid only two dirhams for the local pickup service.
A very simple amount for a beautiful gift.
I carried the box carefully and said to her: شُكْرًا جَزِيلًا عَلَى الْمُسَاعَدَة.
A beautiful story showing that these phrases are useful everywhere.
Yes, and now in the next essential phrases segment, we explain each phrase clearly.
In this segment, we explain the meanings of the six phrases and how we say them with confidence.
The first phrase: أُرِيدُ اسْتِلَامَ طَرْدِي مِنْ فَضْلِك.
This sentence means that we are requesting the box that arrived at the post office.
We use it when we arrive at the office and begin speaking with the clerk.
The word 'tardee' means my box that arrived by mail or by shipping.
The second phrase: هٰذَا هُوَ رَقْمُ التَّتَبُّع.
This phrase serves to give the shipment code to the clerk to find the box.
The tracking number is the number that we find in the message on the phone.
We give it to the clerk so he knows the location of the box in the storage room.
The third phrase: تَفَضَّلْ، هٰذِهِ بِطَاقَتِي الشَّخْصِيَّة.
We say this sentence when presenting the card to prove the recipient's name.
We say it politely when we extend the card to the clerk to verify the name.
The word 'tafaddal' expresses respect and politeness in interaction.
The fourth phrase: أَيْنَ أُوَقِّعُ مِنْ فَضْلِك؟
We use this question to know the place of signing on the paper or screen.
Asking about signing makes the pickup step fast and clear.
Signing confirms that we received the box with our hands.
The fifth phrase: هَلْ أَدْفَعُ شَيْئًا الْآن؟
This question is to confirm whether an amount is required before leaving.
We ask with it whether there are shipping or service fees required.
It is important to ask to be sure before we leave the office.
The sixth phrase: شُكْرًا جَزِيلًا عَلَى الْمُسَاعَدَة.
A beautiful phrase of thanks we say to the clerk upon service completion.
We conclude our dialogue with it to express gratitude to the clerk who helped us.
Kind words that make the clerk's day happy and beautiful.
Well done, Karim! In the next quiz segment, we test these phrases in six situations.
In this segment, I say a situation and Karim gives us the appropriate phrase.
I am ready and prepared for all the questions!
Situation one: You are in the post office, and want to take your box, what do you say to the clerk?
I say to him politely: أُرِيدُ اسْتِلَامَ طَرْدِي مِنْ فَضْلِك.
A correct and excellent answer!
Situation two: The clerk asked you for the message number or code, what do you give him?
I show him my phone and say: هٰذَا هُوَ رَقْمُ التَّتَبُّع.
Very correct! Direct and clear words.
Situation three: The clerk wants to verify your name, how do you give him the card?
I extend my hand politely and say: تَفَضَّلْ، هٰذِهِ بِطَاقَتِي الشَّخْصِيَّة.
Well done, Karim!
Situation four: The clerk placed the paper before you, and you want to know the place to sign, what do you ask?
I ask him calmly: أَيْنَ أُوَقِّعُ مِنْ فَضْلِك؟
A very accurate answer!
Situation five: You want to know if there is an amount required from you, what do you ask?
I ask directly: هَلْ أَدْفَعُ شَيْئًا الْآن؟
Excellent! A question that protects your pocket and clarifies everything.
Situation six: You took the box safely, how do you thank the clerk upon leaving?
I smile and say with gratitude: شُكْرًا جَزِيلًا عَلَى الْمُسَاعَدَة.
Complete and excellent answers, Karim!
Thank you Layla! It was a fun and useful quiz.
And now in the next quick recap segment, we review the six phrases together.
In the quick recap segment, we review the six phrases according to their order.
The first phrase to request pickup: أُرِيدُ اسْتِلَامَ طَرْدِي مِنْ فَضْلِك.
And the second phrase to provide the shipment number: هٰذَا هُوَ رَقْمُ التَّتَبُّع.
And the third phrase to show the ID: تَفَضَّلْ، هٰذِهِ بِطَاقَتِي الشَّخْصِيَّة.
And the fourth phrase to ask about signing: أَيْنَ أُوَقِّعُ مِنْ فَضْلِك؟
And the fifth phrase to confirm payment: هَلْ أَدْفَعُ شَيْئًا الْآن؟
And the sixth phrase to offer thanks: شُكْرًا جَزِيلًا عَلَى الْمُسَاعَدَة.
And now we reach the direct episode challenge for all our honorable listeners!
Imagine that you stood before the clerk at the post office. Say with us now in a clear voice:
أُرِيدُ اسْتِلَامَ طَرْدِي مِنْ فَضْلِك.
Repeat this phrase once more so you always remember it.
أُرِيدُ اسْتِلَامَ طَرْدِي مِنْ فَضْلِك.
Very excellent! You are ready now to pick up any box in Arabic.
We wish you a pleasant day filled with beautiful surprises.
Thank you for listening, and goodbye in a new episode!
Goodbye everyone!

Key phrases

6 to keep
أُرِيدُ اسْتِلَامَ طَرْدِي مِنْ فَضْلِكI want to pick up my package, please.
أَقُولُ لِلْمُوَظَّفِ بِأَدَب: أُرِيدُ اسْتِلَامَ طَرْدِي مِنْ فَضْلِك.I say to the clerk politely: I want to pick up my package, please.
هٰذَا هُوَ رَقْمُ التَّتَبُّعThis is the tracking number.
أُظْهِرُ لَهُ هَاتِفِي وَأَقُول: هٰذَا هُوَ رَقْمُ التَّتَبُّع.I show him my phone and say: This is the tracking number.
تَفَضَّلْ، هٰذِهِ بِطَاقَتِي الشَّخْصِيَّةHere you go, this is my ID card.
أَمُدُّ يَدِي بِلُطْفٍ وَأَقُول: تَفَضَّلْ، هٰذِهِ بِطَاقَتِي الشَّخْصِيَّة.I extend my hand politely and say: Here you go, this is my ID card.
أَيْنَ أُوَقِّعُ مِنْ فَضْلِك؟Where do I sign, please?
أَسْأَلُهُ بِهُدُوء: أَيْنَ أُوَقِّعُ مِنْ فَضْلِك؟I ask him calmly: Where do I sign, please?
هَلْ أَدْفَعُ شَيْئًا الْآن؟Do I pay anything now?
أَسْأَلُ مُبَاشَرَة: هَلْ أَدْفَعُ شَيْئًا الْآن؟I ask directly: Do I pay anything now?
شُكْرًا جَزِيلًا عَلَى الْمُسَاعَدَةThank you very much for the help.
أَبْتَسِمُ وَأَقُولُ بِامْتِنَان: شُكْرًا جَزِيلًا عَلَى الْمُسَاعَدَة.I smile and say with gratitude: Thank you very much for the help.

دورك

Your turn
قلها بصوت عالٍ
Today's small task

أُرِيدُ اسْتِلَامَ طَرْدِي مِنْ فَضْلِكI want to pick up my package, please.

cocoaأُرِيدُ اسْتِلَامَ طَرْدِي مِنْ فَضْلِك
0:0011:52