Arabic · Beginnerعِنْدِي مُشْكِلَة فِي الْمَكْتَبSolve a Work Problem

Follow along

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00:00Intro
Hello Layla! I am very busy in the office today.
Hello Karim! Why are you rushing? Is everything fine?
This morning, I found a problem at work! It was a strange day.
Hahaha! You always find funny things in the office.
I saw the table full of papers, and I wanted to drink coffee.
It seems that the morning was full of movement Karim!
Today we learn six important phrases for solving problems at work.
This is a great topic! The main phrase is: I have a problem.
Yes, I have a problem is our key phrase today.
And we also listen to a historical story about Baghdad library!
I am very excited! Let us start together now.
Excellent! Listen carefully friends.
Let me tell you what happened with me this morning.
I listen carefully! Tell me all the details.
I entered the office at eight in the morning to prepare the presentation.
And was everything ready in the computer?
Suddenly, the screen stopped! It became black, so I said: I have a problem!
Oh my goodness! I have a problem indeed at that time!
I didn't know how to fix the device alone.
And did your smart friend come for help?
Yes! My work colleague came immediately and said: How can I help you?
A very nice phrase: How can I help you!
Then he asked me calmly: What happened to the computer Karim?
An important question also: What happened!
I said to him: I have a problem in the screen, it does not work at all.
And was the colleague calm in that situation?
Yes! He said to me calmly: Don't worry, this is a very simple matter.
Excellent! Don't worry gives a feeling of comfort.
He checked the cable and said: Good idea that we check electricity!
Hahaha! Good idea is a smart solution all the time.
Then I said to him: Thank you very much for the quick help.
This is great! Do you know Karim a historical fact?
Tell me Layla, I love historical facts.
In the eighth century, Baghdad was a center for sciences and libraries.
And employees there worked together with love.
In the House of Wisdom in Baghdad, writers used to cooperate.
Did they also say: How can I help you in copying?
Yes! Cooperation at work is an ancient Arabic habit.
This is a beautiful thing that makes us happy every day.
Certainly! Teamwork makes us succeed together.
I mention also another time, I said: I have a problem in the office.
What happened also on that day Karim?
Important papers were lost from me at the door!
And did you say to colleagues: I have a problem in papers?
Yes! So they said to me: Don't worry, we search for them together.
Help in the office makes a person feel safe.
Yes, therefore we learn these phrases today.
And they are very easy phrases for every beginner.
In every office, an employee needs his colleagues.
True, and when a person says I have a problem, he finds support.
When we start work in the morning, we need coffee too.
Hahaha! You love Arabic coffee very much Karim.
Yes, drinking coffee with colleagues helps in thinking.
And this is also a good idea to start an active day.
Now, we explain the six phrases simply for beginners.
The first phrase: I have a problem. It means I have a problem.
We use I have a problem when internet disconnects in office.
We also say I have a problem when the printer breaks down.
Or when we search for a lost book in the room.
The second phrase: How can I help you. It means How can I help you.
We say How can I help you when we see a colleague carrying many papers.
Or when a new visitor enters the office.
And also when a friend searches for the manager's office.
The third phrase: What happened. It means What happened.
When we hear a strange sound, we ask: What happened?
Or when a colleague looks sad at the printer.
And also when work stops suddenly in the hall.
The fourth phrase: Don't worry. It means Don't worry.
When a colleague worries, we say to him: Don't worry my friend.
Don't worry is a very beloved sentence at all times.
We also say Don't worry when the meeting time is delayed.
The fifth phrase: Good idea. It means Good idea.
When someone suggests a coffee break, we say: Good idea!
Or when we suggest organizing the office together.
Or when we suggest writing notes in a notebook.
The sixth phrase: Thank you very much. It means Thank you very much.
We say Thank you very much to everyone who provides help.
We also say Thank you very much when a friend brings water.
These phrases make work simple and pleasant.
Now Karim, are you from Team Karim or Team Layla?
I am in Team Karim! I ask for help immediately upon a problem.
And I am in Team Layla! I like thinking first for ten minutes.
In your opinion, what percentage of employees ask for help?
Say a number! I read that thirty percent do that.
This is an important percentage! Cooperation makes work easier.
And you friends, which team do you prefer?
Write to us in comments, Team Karim or Team Layla!
Each team has a beautiful way of solving problems.
The most important thing is respect and continuous cooperation.
True! Simple phrases open doors for everyone.
Last week, I said I have a problem to the manager.
And did he say to you don't worry Karim?
Yes! And he said good idea that we work together.
And these are very useful phrases for everyone who works in the office.
Yes, let us repeat these phrases together every day!
Now, it is time for the challenge Karim!
I am completely ready for this beautiful challenge!
Question 1: Your colleague stands in front of printer confused. What do you say?
I walk to him and say with a smile: What happened?
Correct answer! Question 2: He says to you that the printer does not work.
I answer him calmly: I have a problem too, but we check it together!
Excellent! Question 3: He is very worried about the papers.
I smile and say to him: Don't worry, time is sufficient.
Great! Question 4: You suggest restarting the printer.
He replies immediately: Good idea, here we start!
Well done! Question 5: After restart, the printer works successfully.
The colleague says to me joyfully: Thank you very much Karim!
And Question 6: How do you offer your help next time?
I always say to my colleagues: How can I help you anytime!
You are a hero today Karim! You answered all questions.
This is thanks to continuous training Layla!
Question 7: When a busy customer enters, what do you say to him?
I say politely: Welcome to you, how can I help you today?
A second excellent answer Karim!
I love constant cooperation in the office.
Question 8: How do you reply when the manager thanks you?
I say with a smile: Thank you very much, I am at service!
Very excellent! You succeeded in the complete challenge.
I am very happy with this wonderful result!
Question 9: When the report is delayed, what do you say?
I say to the manager: Don't worry, the report is ready now!
A smart and very beautiful answer Karim!
Practice gives a person confidence in speaking.
And this is our goal in this episode today.
Question 10: When a friend asks you about hall library, what do you say?
I say to him: Come with me, how can I help you in arriving?
Question 11: When the meeting is excellent, what do you say?
I say to everyone: Good idea, thank you very much to all of you!
Well done very much Karim! You are completely ready for work.
Yes, and I wish success to all dear listeners!
Now we reach the daily assignment for our dear listeners.
Today's task is simple and very useful for everyone.
Stand in front of mirror and say out loud three times:
I have a problem! Don't worry, how can I help you?
Repeating sentences out loud helps in speaking.
And always remember to check the electricity cable first!
Hahaha! Yes, don't forget the computer cable friends!
Thank you very much to you for listening today.
Good bye in a new and useful episode!

Key phrases

6 to keep
عِنْدِي مُشْكِلَةI have a problem
عِنْدِي مُشْكِلَة فِي التَّقْرِير اليَوْم.I have a problem with the report today.
كَيْفَ أُسَاعِدُكHow can I help you
how can I help you
قُلْ لِي، كَيْفَ أُسَاعِدُك فِي هٰذَا؟Tell me, how can I help you with this?
مَاذَا حَدَثWhat happened
what happened
مَاذَا حَدَث فِي الاجْتِمَاع؟What happened in the meeting?
لا قَلَقDon't worry
no worries
لا قَلَق، سَنَحُلُّ الأَمْر مَعًا.No worries; we will solve it together.
فِكْرَةٌ جَيِّدَةGood idea
a good idea
هٰذِهِ فِكْرَةٌ جَيِّدَة، لِنُجَرِّبْهَا.This is a good idea; let's try it.
شُكْرًا جَزِيلاًThank you very much
thank you very much
شُكْرًا جَزِيلاً عَلَى مُسَاعَدَتِك.Thank you very much for your help.

دورك

Your turn
قلها بصوت عالٍ
Today's small task

Say “عِنْدِي مُشْكِلَة” out loud once today — in a real situation if you can.Say “عِنْدِي مُشْكِلَة” out loud once today — in a real situation if you can.

cocoaعِنْدِي مُشْكِلَة فِي الْمَكْتَب
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