Spanish · BeginnerVengo a recoger un paqueteI've come to pick up a package

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00:00Intro
Hello everyone! Welcome to our easy Spanish podcast.
Hello, Diego! What a joy to be here, with all of you.
Today we are going to talk about a very common topic, something daily.
Yes, today we talk about how to pick up a package, at an office.
This morning, I received a text on my phone, about a box.
How nice! Did you buy something new online, Diego?
I bought a small grinder, to prepare fresh coffee every morning.
You always buy things for your coffee! Your kitchen looks like a coffee shop.
Good coffee, is very important to me.
You are right about that, but I like tea better.
Everyone has their own tastes, and that is the beauty of it.
Sometimes you order things to your home, but you are not there.
Exactly, you are at work, and you cannot receive the box.
That is why many people, choose to pick up their purchases at a store.
It is very convenient, because you drop by when you have free time.
In those places, we use short, clear, and polite phrases.
That way we communicate with confidence, with the person at the counter.
To help everyone, today we prepared six essential phrases.
Let us listen to our six phrases for today, in order.
Our first phrase is the main one: I've come to pick up a package.
The second phrase confirms the details: It is in my name.
The third phrase shows the confirmation: Here I have the code.
The fourth phrase presents the document: Here is my ID.
The fifth phrase asks for the final confirmation: Where do I sign?
And the sixth phrase asks about the cost: Do I have to pay anything?
Six perfect phrases, to go to any shipping center.
Before explaining each phrase, I want to tell you what I experienced today.
Excellent, let us listen to your story at the shipping office.
This afternoon, I left work, and walked along the central avenue.
Did you see many people on the street at that hour?
Yes, I saw quite some movement, but I walked unhurriedly.
I arrived at the package shop, and opened the glass door.
How nice! Did you find the place tidy and quiet?
I saw everything very clean and well organized.
I approached the counter and said: I've come to pick up a package.
A very clear way to greet and start.
The clerk smiled and asked for the name, and I answered: It is in my name.
That way she searches directly on her list.
The clerk looked at her screen and I showed my phone: Here I have the code.
The digital code saves a lot of time.
I took out my official photo ID and said: Here is my ID.
They always ask to verify the buyer's identity.
The clerk brought a medium box and I asked: Where do I sign?
Did you sign on paper, or on a digital screen?
I signed on the digital screen and asked calmly: Do I have to pay anything?
It is good to confirm that there are no extra charges.
The clerk gave me the box, and I left very happy with my coffee.
What a great experience you had in the store, Diego!
Everything was very quick and easy, with those phrases.
When you bring your code and your ID ready, there are no delays.
Preparation helps a lot to save time.
The clerk was very kind with your pickup.
Yes, and the box arrived in perfect condition.
Now I also want to tell you a short story, from last week.
I am very glad, Camila. Tell us what happened.
Last Thursday, I found a paper notice, at the entrance of my house.
Did you leave early when the courier passed by?
Yes, I went to an important work meeting.
My aunt sent me a gift, and I walked to the small neighborhood office.
Walking around the neighborhood in the morning is very pleasant.
I entered the quiet shop, and greeted the young man behind the counter.
Did you see a line of people waiting?
No, I didn't see anyone, and he assisted me immediately.
With a smile I said calmly: I've come to pick up a package.
A polite greeting opens all doors.
The young man searched the system and I clarified: It is in my name.
Very good, that way he checks the right cubby.
I showed the yellow paper notice and said: Here I have the code.
That yellow paper has the tracking number.
The young man asked for my details and I said clearly: Here is my ID.
With the ID card, the process remains totally secure.
The young man went to the back, and brought a box with ceramic mugs.
What a great surprise! Ceramic things are delicate.
I took the blue pen on the table and asked: Where do I sign?
Signing on paper is also very common in small offices.
Before leaving I asked confidently: Do I have to pay anything?
And did your aunt pay for all the shipping cost?
Yes, everything was paid, and I left happy with my protected box.
What a lovely gesture from your aunt! Did she buy colorful mugs?
She brought green ceramic mugs, handmade in her town.
A very special gift, for your hot tea afternoons.
Yes, and both stories show very common situations.
Now we are going to study our six phrases, step by step.
Let us study the first phrase calmly: I've come to pick up a package.
"Vengo a recoger un paquete", means "I've come to pick up a package".
We use this phrase, when we arrive at the counter and greet.
It is a clear, direct, and very polite phrase.
The verb "recoger", means to take something kept for you.
For example, you arrive and say: "Good morning, I've come to pick up a package".
The person immediately understands, the reason for your visit.
We now move on to our second phrase: It is in my name.
"Está a mi nombre", means "It is in my name".
We use it when the person asks: "Under whose name is the shipment?".
Or also, when the package is for you, and not for another person.
If your friend bought something for you, you say your friend's name.
But if you made the purchase, you say with confidence: It is in my name.
Our third phrase is very useful: Here I have the code.
"Aquí tengo el código", means "Here I have the code".
Many stores send confirmation numbers, by text or email.
That number or code, helps search for the box in seconds.
You show the screen of your phone and say: Here I have the code.
It is much faster, than searching only with the name.
We arrive at our fourth phrase of today: Here is my ID.
"Aquí está mi identificación", means "Here is my ID".
To receive a package, they almost always ask for an official document.
It can be your ID card, your passport, or your driver's license.
You take out your card with photo and say: Here is my ID.
That way the employee confirms, that you are the right person.
Our fifth phrase helps us at the final moment: Where do I sign?
"¿Dónde firmo?", means "Where do I sign?".
Sometimes you sign on a paper, and sometimes on a digital screen.
When the box is ready in front of you, you ask: Where do I sign?
The person shows you the line, or the screen with the stylus pen.
And we arrive at our sixth phrase: Do I have to pay anything?
"¿Tengo que pagar algo?", means "Do I have to pay anything?".
Many purchases are already paid online.
But sometimes there is a small shipping fee, or local service fee.
That is why it is good to ask at the end: Do I have to pay anything?
The person tells you "No, everything is already paid", or gives you the total.
These six phrases cover the whole process, from start to finish.
Now we are going to practice these phrases, with short natural dialogues.
Excellent idea, let us go to our practice section.
Let us imagine different common situations, in package pickups.
Very well, Diego. Imagine you arrive at a small store.
I arrive at the store checkout, and greet with a smile.
I am the store clerk. "Hello! How can I help you today?".
Hello, good morning. I've come to pick up a package.
"Very well. Under whose name does the box come?".
It is in my name, Diego Ramírez.
"Do you have the shipping number on your phone?".
Yes, sure. Here I have the code in this message.
"Perfect, the system found your box. Can you show me an official document?".
Of course. Here is my ID with photo.
"Thank you very much, Diego. Here is your box. Please, put your signature".
I look at the form and ask: Where do I sign?
"Here on the right line, please. Done".
Thank you very much. One last question: Do I have to pay anything?
"No, the shipping is already fully paid. Have a good day!".
What a complete and natural dialogue!
You saw how we used all six phrases, in less than two minutes.
Yes, and everything flowed in a very simple way.
Now we are going to change the situation a bit, to practice more.
Imagine you are going to pick up a large box, at a branch.
In that case, you greet upon entering and state your reason immediately.
You show your code and your ID at the same time, to save time.
And when they give you the large box, you check if everything is in order.
That's right, and you ask where to sign before leaving.
With these phrases, you feel very confident in any store.
Now it is time to test the listeners, with our quick quiz.
I love this part! Let us go straight to today's mini quiz.
We arrive at our quiz of six situations.
I am ready to answer with the exact phrases.
Here comes situation number one.
You arrive at the package counter, and want to state your reason. What do you say?
I say with great kindness and politeness: I've come to pick up a package.
Very good, Diego! That is the perfect way to start.
We now move on to situation number two.
The person at the counter, asks under whose name the shipment is. What do you answer?
I answer with calm and confidence: It is in my name.
Exactly! That way you confirm that the shipment is for you.
Now listen carefully to situation number three.
The employee asks for the confirmation numbers on your phone. What do you say?
I show my phone screen and say: Here I have the code.
Excellent! With the code they find the package very quickly.
Let us go straight with situation number four.
They ask you for an official photo ID, to verify your information. What do you say?
I take out my official card and say: Here is my ID.
Very good! It is always necessary to show an official document.
Here we have situation number five.
You see the screen on the counter, and look for where to sign. What do you ask?
I ask with a smile: Where do I sign?
Perfect! That way the employee points out the screen or paper to you.
And we finish our quiz with situation number six.
You want to confirm if the package, has any additional cost. What do you ask?
I ask before taking my box: Do I have to pay anything?
Wonderful, Diego! You answered all six situations impeccably.
Thank you, Camila. These phrases are very easy to remember.
Now we are going to do a quick recap, of our six phrases.
Let us review our six phrases once more, in their correct order.
Our first phrase was: I've come to pick up a package.
Our second phrase was: It is in my name.
Our third phrase was: Here I have the code.
Our fourth phrase was: Here is my ID.
Our fifth phrase was: Where do I sign?
And our sixth phrase was: Do I have to pay anything?
Six essential phrases, to pick up any package with calm and confidence.
And now comes our challenge for today, for all of you at home.
Let us imagine that you are going to pick up a special box, right now.
Upon arriving in front of the counter, you can say our first phrase out loud.
You can say with calm and good pronunciation: "I've come to pick up a package".
You can practice this phrase today, in front of the mirror or at home.
Constant practice, makes everything easier and more natural.
Today we learned a lot about how to communicate at the package pickup.
And now I am going home, to test my new coffee grinder.
And I am going to enjoy my tea, in my new ceramic mugs.
Thank you so much for joining us in this episode!
See you in the next episode of easy Spanish!
Until next time, friends!
Goodbye everyone!

Key phrases

6 to keep
Vengo a recoger un paqueteI've come to pick up a package
Llego al mostrador y digo: Vengo a recoger un paquete.I arrive at the counter and say: I've come to pick up a package.
Está a mi nombreIt is in my name
La encargada pregunta y respondo: Está a mi nombre.The clerk asks and I answer: It is in my name.
Aquí tengo el códigoHere I have the code
Muestro la pantalla del celular: Aquí tengo el código.I show my phone screen: Here I have the code.
Aquí está mi identificaciónHere is my ID
Saco mi credencial con foto: Aquí está mi identificación.I take out my photo ID: Here is my ID.
¿Dónde firmo?Where do I sign?
Veo la pantalla táctil y pregunto: ¿Dónde firmo?I see the touch screen and ask: Where do I sign?
¿Tengo que pagar algo?Do I have to pay anything?
Antes de tomar la caja pregunto: ¿Tengo que pagar algo?Before taking the box I ask: Do I have to pay anything?

Te toca

Your turn
decirlo en voz alta
Today's small task

Al llegar al mostrador de la paquetería, ¿qué frase dices primero para pedir tu caja?When arriving at the package counter, what phrase do you say first to ask for your box?

cocoaVengo a recoger un paquete
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