Italian · BeginnerDevo ritirare un paccoI Need to Pick Up a Package

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00:00Intro
Hello everyone!
Welcome to our simple Italian podcast!
I am Giulia, and here with me is Marco.
Hi Giulia! Today we are talking about something very practical.
When we need to pick up a package.
It happens often, especially when we are away from home.
Do you often buy things online, Marco?
Yes, I buy old books and kitchen things.
I order notebooks and small gifts.
The courier arrives, but we are not home.
Then we go to a pickup point.
It can be the post office or a tobacco shop.
Today we learn six simple, useful phrases.
So we can speak with more confidence.
Let us begin with the first phrase: Devo ritirare un pacco.
This phrase immediately explains our action.
The second phrase is very useful: È a mio nome.
It says who should receive the box.
The third phrase is very important: Ecco il codice.
We use it while showing the phone.
The fourth phrase is for verification: Ecco il mio documento.
We say it while handing over the identity card.
The fifth phrase is practical: Dove devo firmare?
We ask for the right place to sign.
And the sixth phrase is: Devo pagare qualcosa?
This asks about possible costs.
This list is great for every type of pickup.
And I have yesterday’s story to tell.
In Florence, right? I am curious!
Yes, it happened yesterday morning.
Tell us everything calmly.
Yesterday morning I took a nice walk in Florence.
The historic center was full of sunshine.
When I returned, I opened the mailbox.
And did you find something inside?
There was a courier delivery notice!
The classic yellow slip.
I had ordered a gift for my sister.
A gift for her birthday!
I read the address: it was in the tobacco shop near home.
So you could walk there.
I immediately walked there along the street.
Were there many people?
No, the street was calm and pleasant.
A perfect walk.
I entered the shop and greeted the owner.
Was it Mr. Antonio?
Yes, him. There were newspapers and postcards.
And what did you say at the counter?
I smiled and said: Good morning, I need to pick up a package.
Polite and clear. Did Antonio find the name?
He asked: Who is the package for?
And did you explain right away?
The package is in my name, Marco Rossi.
So he could search the list.
Then he asked for the code on the phone.
Did you have the phone ready?
Yes! I showed the screen and said: Here is the code.
And how did it go with the document?
I showed my identity card: Here is my document.
The check was quick.
Antonio went toward the shelf at the back.
Did he find the right box?
Yes, he took a nice, tightly closed brown box.
Then did you sign the receipt?
I took the digital pen and asked: Where do I need to sign?
Did you also ask about costs?
Yes, I asked: Do I need to pay anything?
And what did Antonio say?
He smiled. Everything was fine.
A quick pickup without problems.
I went home with the gift.
Now let us look at the six phrases.
Let us begin with the first phrase: Devo ritirare un pacco.
Devo says this action is necessary.
Ritirare means to take something that arrived.
More politely, I can say «Vorrei ritirare un pacco».
Vorrei makes the request polite.
Let us move now to the second phrase: È a mio nome.
It means my name is on the box.
This phrase helps the clerk search.
You can also use it with an envelope.
Yes, the name stays on the envelope.
The phrase changes only for the object.
Yesterday morning I went to the central post office.
Did you find a very long line?
Yes, I pressed the button and took ticket B42.
Then you sat down to wait.
I sat on the bench, watching the screen.
Did your turn come after a few minutes?
Yes, after a few minutes, my turn came.
And there was a small mistake at the counter.
I calmly said: No problem, it is in my name.
So you showed your documents right away!
He checked the details and gave a big smile.
Yes, he came back with a nice package full of books.
I went out into the square with the package in my hands.
Let us imagine a second situation at the post office.
Fine, I am the clerk.
Good morning, I need to pick up a package.
Good morning. Who is the package for?
È a mio nome.
Can you show the code, please?
Ecco il codice.
Perfect, thank you. Now I see your package.
The conversation is short but complete.
First you greet, then explain your need.
Finally you show the requested information.
Let us arrive at our third phrase: Ecco il codice.
Ecco is used to show something.
It can be a code on the phone.
The fourth phrase is for identification.
Let us now see the fourth phrase: Ecco il mio documento.
A document can be an identity card.
It can also be a license or passport.
Having the document ready saves time.
Let us imagine another short scene.
I am the customer, and you work at the counter.
Good morning. I need an identity document.
Ecco il mio documento.
Thank you. The name is correct.
Good, where do I sign?
Here, on the screen.
The fifth phrase asks for the place to sign.
Let us move to the fifth phrase: Dove devo firmare?
It is a polite and practical question.
And let us conclude with the sixth phrase: Devo pagare qualcosa?
Pagare concerns money and costs.
The question prevents surprises at the end.
If you do not pay, listen to the answer.
If you pay, ask the price calmly.
Now let us use these phrases freely.
In Italy there are many pickup points.
Besides the post office, there are nearby shops.
For example, tobacco shops, newsstands, and stationery shops.
There are also automatic lockers.
I find them convenient at any hour.
I prefer the newsstand near home.
Because you know everyone in the neighborhood?
Yes, I like greeting people.
I like talking with the owner.
Do you pick up many packages each week?
Two or three, but they are useful things.
The courier knows your doorway well!
True, but I do not buy only strange things!
If we are busy, we can ask a friend for help.
We need an authorization and a copy of the document.
Then the friend can pick up the package.
Good advice. Are we ready for the quiz?
Yes, let us do six situations.
Here is our quiz with six real situations.
Listen and try to answer before me!
Situation number one: you enter a pickup point and want to explain what to do. What do you say to the clerk?
I say politely and clearly: Devo ritirare un pacco.
Perfect answer, simple and direct.
Situation number two: the clerk looks at the list and asks who the package is for. What do you say?
I answer right away: È a mio nome.
Great, the name is now clear.
Situation number three: they ask for the package number or the code on the phone. What do you say while showing the screen?
I say while handing over the phone: Ecco il codice.
Excellent, the code is in front of the clerk.
Situation number four: for safety, the clerk asks you for an ID document. What do you say?
I say with a smile: Ecco il mio documento.
Four correct answers. Let us continue!
Situation number five: they hand you the paper or screen for the pickup. What do you ask before writing?
I ask carefully: Dove devo firmare?
Correct, now you can find the right place.
Situation number six: you have the package in front of you and want to be sure about the costs. What do you ask the clerk?
I ask calmly: Devo pagare qualcosa?
Six out of six! You picked up the package perfectly.
This quiz was good practice.
Now let us do a quick recap.
Let us quickly review our six phrases for today.
The first is: Devo ritirare un pacco.
The second is: È a mio nome.
The third is: Ecco il codice.
The fourth is: Ecco il mio documento.
The fifth is: Dove devo firmare?
The sixth is: Devo pagare qualcosa?
Six easy phrases for everyday life.
And here is today’s challenge for everyone at home.
Imagine you are at a counter in Italy.
You want to pick up a box: what phrase do you say aloud?
Repeat with us: Devo ritirare un pacco!
Then show the code and document.
Finally ask about costs and signing.
Just like in my Florence story.
Remember the greeting, name, and code.
Then check the document before signing.
A little preparation makes everything easier.
You can repeat the first phrase slowly.
Then try the question about costs too.
Each phrase serves a precise moment.
That makes the pickup simple.
Is your sister’s gift ready?
Yes, I am going home to prepare it.
Thank you for following us!
Thanks everyone, and enjoy your Italian!
See you next time!
Bye everyone!

Key phrases

6 to keep
Devo ritirare un paccoI need to pick up a package
Iniziamo subito con la prima frase: Devo ritirare un pacco.Let us begin with the first phrase: I need to pick up a package.
È a mio nomeIt is in my name
La seconda frase è molto utile: È a mio nome.The second phrase is very useful: It is in my name.
Ecco il codiceHere is the code
La terza frase è molto importante: Ecco il codice.The third phrase is very important: Here is the code.
Ecco il mio documentoHere is my ID / document
La quarta frase serve per il controllo: Ecco il mio documento.The fourth phrase is for verification: Here is my document.
Dove devo firmare?Where do I need to sign?
La quinta frase è pratica: Dove devo firmare?The fifth phrase is practical: Where do I need to sign?
Devo pagare qualcosa?Do I need to pay anything?
E la sesta frase è: Devo pagare qualcosa?And the sixth phrase is: Do I need to pay anything?

Tocca a te

Your turn
dillo ad alta voce
Today's small task

Immagina di essere allo sportello in Italia per prendere una scatola: quale frase dici a voce alta?Imagine you are at a counter in Italy to pick up a box: what phrase do you say aloud?

cocoaDevo ritirare un pacco
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