The computer stops. You cannot press anything, and a person at work is near. What do you say?
3ช่วยดูหน่อยช่วยดูหน่อย
รายงานดูแปลก หาที่ผิดไม่เจอ จะพูดว่าไง?
This report looks wrong. You cannot see the mistake. What do you say?
4ไม่มีปัญหาไม่มีปัญหา
คนที่ทำงานส่งไฟล์ช้า เขาขอโทษ จะพูดว่าไง?
A person at work sends the file late. He says sorry. What do you say?
5ไม่เป็นไรไม่เป็นไร
คนที่ทำงานเจอคำผิดนิดเดียว เขาเสียใจ จะพูดว่าไง?
A person at work finds a very small word mistake. He feels bad. What do you say?
6ดีมากดีมาก
ทีมส่งงานไม่ช้าเลย อยากพูดคำดีๆ จะพูดว่าไง?
The team finishes work at the right time. You want to say something kind. What do you say?
Today's small task
Homework for today: Tomorrow at work, try speaking in front of mirror 3 times: please take a look!Homework for today: Tomorrow at work, try speaking in front of mirror 3 times: please take a look!
Hello Nat! Today I have an exciting story at work to tell you!
Really? What happened at your office, Ploy?
This morning the printer had a problem before printing an important report for the boss, Nat panicked and said what to do!
Haha! The phrase what to do is a favorite expression of office workers when facing a problem!
Today in our podcast we will learn 6 important Thai phrases for working!
Yes! Besides what to do, we also have 5 more phrases used very often in daily life!
Including please help, please take a look, no problem, it's okay, and great!
Very interesting! And in the second part, we will talk about Thai workplace culture too!
If everyone is ready, let's go listen to fun stories together!
Nat, this morning when the printer broke, what did you do?
At first I was very anxious! I had to print 50 slide document sets before the big 9 AM meeting!
If printing wasn't in time, important clients would wait and work could have a big problem!
That's true! Then suddenly the printer had a problem right?
Yes! Suddenly the printer made a loud sound and error came up with red lights flashing!
Oh my! How did you feel and what did you do next, Nat?
I walked around in circles in the print room and kept saying to myself what to do, what to do!
Haha! The phrase thâm-yang-ngai-dii is used when we face a problem and don't know how to solve it then!
Yes! The phrase thâm-yang-ngai-dii means what should I do or what to do in English!
Then I walked into the print room and saw Nat standing with a stressed and pale face!
When Ploy asked, I turned and said Ploy, the printer doesn't work, what to do!
Ploy smiled and told Nat it's okay! Ploy faced this exact problem last week!
So Ploy walked over to open paper tray, pulled stuck paper out and pressed restart for you!
That's it! Documents came out right on time! Office culture in Thailand is so nice, Thai people love helping each other!
Yes! Thai people feel asking for help is not embarrassing, but good teamwork!
When having a problem at work, say what to do and coworkers will come help right away!
Exactly! Smile and speak Thai politely, everyone is always happy to help!
Now let's look at the second phrase, which is please help!
The phrase chûai-nɔ̀ɔi means please help me in English!
When we have too much work to finish on time, we say please help, friends come right away!
Adding khráp or khâ makes it even more polite, like please help!
As for the third phrase, it is please take a look!
If you finish writing an email or report and want a friend to check, say please take a look!
This phrase is great when you want boss to check slides before meeting!
The fourth phrase is no problem, which means no problem or no worries!
When someone asks us for help, if we can do it, we reply no problem, sure!
Replying with a wide smile will make the office much happier!
The fifth phrase is it's okay, meaning it's okay or don't worry!
This word is the heart of Thai culture! If someone makes a small mistake, we say it's okay!
Yes! Saying it's okay helps reduce stress at work very well!
And the sixth phrase is dii-mâak, meaning great or very good!
When a coworker does a job well, we compliment by saying great to encourage each other!
Nat, do you know working styles have two types? Team Nat likes trying to fix things alone first right?
Yes! I am Team Nat, I like trying to search for info and do it myself first!
But I am Team Ploy! I like walking over to ask friends immediately and saying please take a look!
Haha, both styles are good! Now Ploy, want to take a guess?
I heard what percentage of workers feel stressed when having to ask others for help?
Hmm... I guess about forty percent maybe?
Close! But I read that up to sixty percent are afraid to ask!
So if we say it's okay and please help often, working will be much happier!
Now it's time to practice speaking! Ploy will ask Nat 12 questions!
Great! I am ready to answer every question!
Item 1: If Nat holds a very heavy document box and wants a friend to lift, what to say?
I will smile and say please help!
Correct! Item 2: If the computer screen has weird numbers and you want boss to check, what to say?
This sentence must be said as please take a look!
Smart! Item 3: If work file disappears 5 minutes before meeting and you panic, what to say?
I will exclaim loudly what to do!
Exactly! Item 4: If a friend asks Nat to check slides and Nat has free time, how to reply?
Reply kindly and relaxed as no problem!
Great! Item 5: If a friend bumps desk, spills a bit of water and apologizes, how does Nat reply?
Send a smile and reply it's okay, it's okay!
So nice! Item 6: If the team finishes work on time and the result comes out great, how do you praise?
I will praise with joy saying great job everyone!
Item 7: If Nat doesn't know how to send a large file to client, how will Nat ask a friend?
Walk to ask friend: regarding this, what to do!
Item 8: If friend teaches Nat to send file until done, how does Nat thank the friend?
Speak with sincerity: thank you very much, great!
Item 9: If Nat wants a friend to check typos in a report again, what will Nat say?
Speak politely: please take a look, thank you!
Item 10: If someone comes asking for help on a small work task, how will Nat reply?
Reply immediately with a wide smile: no problem, welcome!
Item 11: If a friend loses a document and feels panicked, how will Nat comfort them?
Pat shoulder gently and say it's okay, let's look together!
And item 12: If everyone in team helps work until task is finished smoothly, how will Nat praise?
Smile broadly and praise saying everyone is very smart, great job!
Today everyone learned 6 Thai phrases used very often at work!
Yes! Remember that asking for help is not embarrassing, but building friendship and teamwork!
Homework for today: Tomorrow at work, try speaking in front of mirror 3 times: please take a look!
Yes! Speak out loud please take a look, it will help boost confidence very well!
And don't forget to say it's okay and please help when working with friends!
Today thank you everyone for following our podcast!
See you again next time, hope everyone has a great day at work! Goodbye!
Goodbye!
Key phrases
6 to keep
ทำยังไงดีทำยังไงดี
what to do
ไฟล์หายอีกแล้ว ทำยังไงดีThe file is gone again—what should I do?
ช่วยหน่อยช่วยหน่อย
please help
คอมพิวเตอร์ค้าง ช่วยหน่อย ได้ไหมThe computer froze—can you help?
ช่วยดูหน่อยช่วยดูหน่อย
please take a look
รายงานนี้ ช่วยดูหน่อย ว่าผิดตรงไหนCould you look at this report and see what's wrong?
ไม่มีปัญหาไม่มีปัญหา
no problem
ส่งไฟล์ช้าไปหน่อย ไม่มีปัญหาSending the file a bit late is no problem.
ไม่เป็นไรไม่เป็นไร
it's okay
พิมพ์ผิดนิดหน่อย ไม่เป็นไรA small typo—it's okay.
ดีมากดีมาก
great
งานเสร็จตรงเวลา ดีมากThe work was done on time—great.
ตาคุณแล้ว
Your turn
พูดออกเสียง
Today's small task
Homework for today: Tomorrow at work, try speaking in front of mirror 3 times: please take a look!Homework for today: Tomorrow at work, try speaking in front of mirror 3 times: please take a look!